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Norwich Union - overview of benefits and servicesNorwich Union is a member of Aviva, the world's sixth-largest insurance group, and the biggest provider of insurance services in the UK. Norwich Union's operation includes the provision of insurance, pensions products, fund management and long-term savings. Aviva employs 60,000 people and has 30 million customers around the world. |
| In addition to the stability and security of being part of a world-leading organization, Norwich Union are able to offer innovative car insurance products to UK customers. In 2005, they trialed a pay-as-you-drive insurance scheme for young drivers, enabling customers to pay a monthly premium based on their vehicle usage and driving habits. Interest in the scheme was truly overwhelming, and at present the programme is fully subscribed - however, customers are invited to register their interest in future schemes at http://www.norwichunion.com/submissions/submissions2.cgi?env=nucouk-v9&config=payd-regsitration-form. |
| Customers are able to save up to 20% by buying Norwich Union car insurance online, can attain up to 70% no claims bonus and have access to a 24-hour claims helpline. New Norwich Union customers can save up to £200 when switching from a different insurer. Additional perks for Norwich Union customers include: flexible cover; insurance for grey import vehicles; a rapid bonus option for safe young drivers; short-term insurance cover; variety of courtesy car cover options; low-cost first aid kits; and customer can amend and renew policies online. |
| Norwich Union also provide a raft of options along side standard TPO, TPFT and Comp auto insurance policies. There are standard offerings, such as legal services and various courtesy car options. Along side these relatively ordinary items, Norwich Union offer customers European breakdown cover, extended coverage for driving abroad, fast-track bonus schemes for deserving younger drivers and, the truly innovative 'Physio Fast' option to help you get back on your feet following an injury suffered in an auto accident. |
| The Norwich Union site (www.norwichunion.com) offers customers a wealth of information, and has a unique 'Lingubot' facility - where customers or potential clients can simply enter a question in plain text and the site will retrieve the relevant information, saving time and confusion for customers. Norwich Union policy documents are available online, there is a free phone number for enquiries open 8am to 10pm weekdays, 8am to 6pm Saturday and 10am to 4pm Sunday. There is also a claims helpline which is staffed 24/7. |
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